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Have you found that the leading Customer Relationship Management software offerings are inappropriate for your unique business needs? If so, you are not alone.
Generally the hosted, online CRM solutions cannot be customized as you would like. The alternatives are enterprise applications of varying size and complexity that you install on your own servers and, if possible, customize at what generally turns out to be great time and expense - then the your business needs change and you go back to the drawing board.
A unique alternative – Deliver the functionality you need
iLaunch offers a CRM solution that is unique in the industry. Most CRM vendors claim that their software can be “customized’ to fit your business. By “customize” they really mean “configure”. You can create some reports and displays and put your own names on a limited number of fields – and that’s it.
The iLaunch CRM enables your end users to modify any screens or forms; to add, change or delete any fields; to add or modify any underlying, pre-built functionality; to add new modules; to build complex, automated workflows, alerts, reports and escalations – and to do all of this without involving any programmers.
iLaunch is an enterprise-scale CRM solution that is implemented on your own server. It can be accessed 24/7 from any internet-enabled computer or PDA. And can be linked to your SQL-compliant legacy systems.
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Fast and inexpensive to implement
iLaunch beats the socks off of any alternatives in terms of reducing the cost, risk and time of implementation. Customization costs are at least 66% lower with iLaunch than with conventional solutions. End users can be trained to manage the iLaunch platform as easily as learning to use a common spreadsheet application.
A Unique Difference
The iLaunch Customer Relationship Management Solution is a full-featured, efficiently designed, enterprise-scale solution that enables companies of all sizes to implement a fully-customized CRM application at a fraction of the cost and time of conventional solutions.
Most CRM systems provide “customization” that is really only “configuration”. True customization to meet the needs of your business generally can’t be done in these systems or requires enormously expensive consulting expense.
iLaunch changes that forever. Your end-users can completely customize the iLaunch solution to meet all of your distinctive business requirements. In addition, the core functions of the system can be expanded to manage any other parts of your business functions.
Key Benefits
- Integrate internal and client data.
- Intranet browser and wireless PDA.
- Scalable to 1,000’s of users.
- Expand to other business functions.
- End-users customize all functions.
Functional Architecture Overview
Key Features
- Database security at a user, field and document level.
- Open systems, enterprise level environment.
- Simple for end-users to expand and customize without programmers.
- Integrate legacy systems.
- Share all information internally or externally.
- Built-in, multi-tier workflow, action, alert and automated reporting engine.
- End-user business analysts create or change workflows, alerts and reports based on your own business rules.
- End-user, business analysts create new custom modules for tracking and reporting management initiatives.
- Send alerts or escalations by email or phone.
- Fully customize any fields.
- Comprehensive, ad hoc and automated reporting.
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